![]() Speak with your respective technical support team for further assistance. ![]() Note that the mail folder is not in the same location for all hosting services. You can use File Manager or an FTP client to download these files. Download the mail folder contents to back it up.The user account below is “user5.” Click on the folder to see its contents. It will be under the root of the user account. The following instructions are based on cPanel-based accounts from InMotion Hosting. If that is the case, then you would need to find the Mail directory. You may also want to download your email. Your files will be copied to your local computer using Filezilla when the download is complete. Right-click with your mouse on the selected files.Double-check to make sure that you have selected the directory you created earlier.If you wish to select specific files (instead of all of them), then hold your CTRL key and then left-click on the files you wish to select. This will select all the files in that window. Note that this section of the FTP site is labeled “Remote site.” This Select your website files in the top right section.The final set of steps requires that you select your files (the source) and then copy them to the directory (the destination) you created previously. FTP clients allow you to choose files from a location (the source) and then move or copy them to a destination. Once the directory is created, you must select your website files. I have named it “Website Backup-011823” below. Name the folder that is created on your desktop.Right-click on the folder at the top of the list in the lower left, then select Create Directory.You can also use a pre-existing directory and select it with FTP. You can use the FTP client to create a directory to serve as the destination for your website files. The bottom right window will display the contents of a selected folder – not just the folders. The top right window of Filezilla will display the folders on your server. The default location for a primary website account with an InMotion Hosting account using cPanel is the public_html directory. If you need help finding the location of your files, please see Find the Document Root of your Website. Once you log in to the FTP account, select your website folder and select your files.Click on the Quickconnect button to log in to your FTP account.Type in the Port number. The default port number is 21, but you can leave the port blank here.For example, if your domain name is, enter Check out our guide on using Filezilla for assistance. The process is quite easy, and in this article, we’ll show you how to back up your files using the Filezilla FTP client. Access to the files using the cPanel user for your account is required.ĬPanel includes an easy feature to back up your website however, if your site is very large, you’ll want to use an FTP client to download your website files. This tutorial is based on using cPanel for hosting the website. You can also use FTP to backup your mail or database files. When you use an FTP client to backup your files to a local folder on your computer, you can summarize the process in three basic steps: access and select your files with FTP, create or find a directory for your backup, download your website files to the directory you have created or selected. Backing up your website is a necessary step for all users.
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